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Complaints
If you are concerned or dissatisfied by a product or service provided by ScreenWest, or the complaint handling process itself, let us know.
To lodge an official complaint against ScreenWest please read the Complaints Handling Procedure document and complete the Complaints Records Form below.
ScreenWest takes all complaints seriously and will ensure all reasonable efforts are made to resolve the complaint as quickly as possible. A ScreenWest representative will contact you within five working days of submitting your complaint to acknowledge it has been received and provide you with a status update.
